Acceptable Use Policy (AUP)

MediaCP – Media Server Hosting
Last updated: 1. 01. 2026

1. Introduction

This Acceptable Use Policy ("AUP") defines the terms and conditions for using the services provided by:

MediaCP – Media Server Hosting
Petr Maléř (Sole Proprietor / OSVČ)
ID (IČO): 11983060
Václava Košaře 61/30
700 30 Ostrava
Czech Republic

E-mail: [email protected]
Web: www.mediacp.eu

This policy is an integral part of the General Terms and Conditions. By using the services, the customer agrees to comply with these rules.

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2. General Principles

MediaCP services may only be used in compliance with:

• the legal framework of the Czech Republic,
• the legal regulations of the European Union,
• international obligations,
• this policy.

The customer is responsible for all activities carried out through their account.

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3. Prohibited Activities

It is strictly prohibited to use the services for any illegal or harmful activity.

3.1 Copyright Infringement

It is not permitted to:

• broadcast music without the required licenses,
• retransmit television content without authorization,
• stream pirated content,
• distribute content that infringes copyright,
• distribute illegal copies of movies, series, music, or software.

The customer is responsible for securing all necessary licenses and permissions.

3.2 Illegal IPTV and TV Retransmission

It is prohibited to:

• operate illegal IPTV services,
• retransmit TV channels without the consent of the rights holders,
• distribute paid content without authorization,
• provide access to illegal streams.

MediaCP may suspend such services immediately without prior notice.

3.3 Spam

It is prohibited to:

• send unsolicited commercial communications (spam),
• bulk-send e-mails without the recipient's consent,
• operate spamming systems,
• use the services to promote spam.

3.4 Malware

It is prohibited to:

• distribute malicious software,
• host viruses,
• host ransomware,
• host spyware,
• distribute Trojan horses,
• run malicious scripts.

3.5 Phishing and Scams

It is prohibited to:

• create fake login pages,
• harvest third-party login credentials,
• impersonate other individuals or entities,
• operate fraudulent services,
• organize online scams.

3.6 Unauthorized Access

It is not permitted to:

• attempt to gain unauthorized access to systems,
• launch attacks against servers,
• bypass security measures,
• exploit system vulnerabilities,
• test security defenses without the system owner's explicit consent.

3.7 DDoS and Network Attacks

It is prohibited to:

• execute DDoS attacks,
• organize attacks against network infrastructure,
• host tools designed for launching attacks,
• operate botnets,
• abuse network resources.

3.8 Cryptocurrency Abuse

The following is not allowed without prior written consent:

• running cryptocurrency mining operations,
• utilizing server resources for mining,
• operating services that cause an unreasonable load on the infrastructure.

3.9 Illegal Content

It is prohibited to store or distribute content that:

• violates applicable legal regulations,
• incites or promotes violence,
• promotes terrorism,
• infringes upon the rights of third parties,
• contains child pornography,
• violates personal data protection laws.

Such content will be removed immediately and reported to the competent authorities.

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4. Streaming Services

The customer is fully responsible for:

• broadcast content,
• stream metadata,
• advertising announcements,
• licensing rights,
• compliance with copyright laws.

MediaCP does not perform any pre-screening of broadcasted content.

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5. VPS Services

For VPS services, the customer is primarily responsible for:

• securing the operating system,
• installing system updates,
• managing user accounts,
• configuring the firewall,
• the software running on the server.

MediaCP bears no responsibility for damages caused by improper VPS management on the part of the customer.

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6. Reseller Services

The reseller is responsible for the actions of their own customers. Violation of this policy by an end-user may lead to:

• service limitation,
• account suspension,
• termination of the reseller service.

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7. Abuse Reporting

Violations of this policy can be reported to:

E-mail: [email protected]

The report should include:

• identification of the service involved,
• a description of the issue,
• supporting evidence,
• contact information of the reporter.

MediaCP may request additional information if necessary.

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8. Incident Investigation

MediaCP reserves the right to:

• investigate reported violations of this policy,
• request explanations from the customer,
• temporarily suspend the service,
• remove objectionable content,
• cooperate with law enforcement and authorized authorities.

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9. Sanctions

In the event of a policy violation, MediaCP may take the following actions:

Level 1

• issue a warning notice,
• request immediate remediation.

Level 2

• suspend the service,
• restrict account features.

Level 3

• terminate the service immediately,
• delete all stored data,
• refuse future provision of services.

The choice of enforcement measures depends on the severity of the violation.

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10. Indemnification and Damages

The customer is liable for any damages caused by violating this policy. If MediaCP is exposed to third-party claims due to the actions of the customer, the customer is obliged to compensate for the damage incurred to the extent permitted by legal regulations.

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11. Policy Changes

MediaCP reserves the right to modify this policy at any time. The current version will always be published on the website.

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12. Final Provisions

This policy forms part of the contractual relationship between the customer and MediaCP. By using the services, the customer acknowledges that they have read, understood, and agreed to its terms.